#8 Sales Invention, Not Prevention – Customer Relationships

3/21/23 Happy Tuesday… When I first started in sales, I thought it was about closing a sale and moving on to the next one.  What I found out was that you have to build relationships and understand what the potential customer challenges and needs are.  Especially today, there is no room for poor customer service.   […]

3/14/23 #7 Sales Invention, Not Prevention- Today’s Challenges for Small Business Owners

Happy Tuesday!   Small businesses often face unique challenges that larger businesses may not.  In today’s new normal, which is fast-paced and constantly changing, small business owners must navigate various obstacles to stay competitive and succeed.  Let’s look at a few challenges facing small business owners today. Recessionary times and Economic Uncertainty With global markets […]

3/7/23 #6 Sales Invention, Not Prevention – The Importance of having a Process

In today’s fast-paced and ever-changing world, having a process is essential for achieving success in any endeavor. A process is a sequence of steps to achieve a particular goal. A well-defined process can help individuals and organizations improve efficiency, reduce errors, and achieve their desired outcomes.   One of the main benefits of having a […]

2/28/23 – #5 Sales Invention, Not Prevention – Accountability

Happy Tuesday!   Here is one definition of an accountability coach:  An accountability coach is a professional who works with you and your business to help develop new skills required for problem resolution and resource management.   Last week, my blog focused on results.  In addition to getting results, we all have to be accountable […]

2/20/23 Sales Invention, Not Prevention #4 – It still comes down to results

Happy Monday! I watched the PGA tournament this weekend, and I love watching the pros practice before their start time. They are on the putting green visualizing their puts or hitting different shots at the driving range.  They are focused and fully in the zone.  I started thinking about my golf game and all the […]

1/3/23 Back to Basics- Getting Results

As we roll into 2023, in addition to not being status quo and becoming innovative with a plan, process, and routine, one area we can’t forget about is the basics. Today, I am focusing on customer service and the front-line teams that have to make it happen. I watched TV last night, and someone was […]

12/13/22 Keep building momentum during the final stretch of 2022

  Hello and happy Tuesday! 19 days left in 2022. Some businesses will slow down as we enter the final stretch of 2023,  I think this is an excellent time to build momentum for the new year. We need to pause and put focus on our roadmap and theme for 2023.  The last few years […]

12/6/22 Create an impactful sales process!

Happy Tuesday!  26 days left in 2022 to build momentum for 2023.   What is a sales process?   A sales process is a roadmap that defines a specific set of steps for marketing and selling your product or service. Three essential components define your sales process.   Lead generation: [Reaching potential customers with a laser-focused […]

11/29/22 Are you using yesterday’s strategies & tactics?

Let me ask you, are you using yesterday’s strategies and tactics and finding that they don’t solve today’s problems?    Many best practices developed in the past were not developed for our current new normal.  2023 should be the year of no more STATUS QUO; instead, focus on new strategies and tactics that are creative, unique, […]

10/19/22 Lower Your Cost of Goods – Understand Margin Pricing

This is an extremely important area to delve into. Why? Both revenue and COGS directly impact your Gross Profit.  And your Gross Profit pays your overhead and is responsible for generating profit in your business. Here are some options to help lower your COGS and increase your profits.   Understand Margin Pricing: Although margin pricing […]